Yes! All subscriptions include all remote technical support related to our software.
No! All subscriptions include full remote implementation and training at no cost.
No! All subscriptions include unlimited remote technical support.
Our software is designed to be the most user friendly scale management software on the market. We do all setup and training remotely. With that said, if we are needed to do an on-site visit, we would be able to provide a quote for that service.
For a basic setup, we can have you setup and operational the same day! For other setups, we will walk you through our full implementation process to make sure all imports are accurate, exports are coded for, and employees are trained. We will work at the speed needed by our customer to make sure you are live and operational on your schedule.
Our offices and support team is located in Clearwater, FL.
Scaleit W8 works with all digital scales. We just ask that it is connected via Serial, USB or Networked and set to a continuous output. If needed, we have a large network of Scale Dealers that can help you get connected!
Scaleit W8 has a robust Invoicing and Payment collecting system. If needed, we can also integrate with any major accounting software on the market that allows imports. (QuickBooks, QuickBooks Online, Sage, Microsoft Dynamics, etc.)
Scaleit W8 will work with all windows recognized printers. Our custom tickets can be designed to fit and print to any size paper required.